Privacy Policy
Tokyo Boat Tours (operated by GLOBAX Co., Ltd.) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and manage your information when you use our website.
1. Information We Collect
We may collect the following information when you use our website or make a booking:
- Name
- Email address
- Phone number
- Nationality (if required for service coordination)
- Booking details (date, time, number of guests, selected tour)
- Any information you provide through contact forms or inquiries
We only collect information necessary to provide and manage our services.
2. How We Use Your Information
We use your information for the following purposes:
- To process and confirm your booking
- To communicate with you regarding your reservation
- To provide customer support
- To manage and operate our services
- To respond to inquiries
- To comply with legal obligations where required
We do not use your personal information for purposes unrelated to our services.
3. Payment Information
Payments are processed through the payment system available on this website.
Tokyo Boat Tours does not store your full credit card information on its servers. Payment data is handled by the payment service provider in accordance with their security standards.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information only in the following cases:
- With licensed third-party operators and service providers directly involved in operating the tour (such as crew or operational staff), only to the extent necessary
- When required by law or legal process
- When necessary to protect rights, safety, or property
5. Data Retention
We retain personal information only for as long as necessary to:
- provide our services
- fulfill legal or accounting obligations
- resolve disputes
6. Cookies and Website Usage
Our website may use cookies or similar technologies to:
- ensure proper website functionality
- improve user experience
- analyze website usage
You can control cookie settings through your browser.
7. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure.
8. Your Rights
Depending on applicable laws, you may have the right to:
- request access to your personal data
- request correction of inaccurate information
- request deletion of your data
For such requests, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page.
10. Contact
If you have any questions regarding this Privacy Policy, please contact us:
GLOBAX Co., Ltd.
Tokyo Boat Tours
4-4-2 Minato Mirai, Nishi Ward, Yokohama City, Kanagawa Prefecture, Japan
info@tokyoboattours.com